Privacy Policy

Who we are

Our website address is: https://trustmed.co.za.

Information You Give Us

We receive and store any information you enter on our Web site. Trustmed do not request banking details / credit card details, therefore, these details will not be held at all by Trustmed

Automatic Information:

We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your Web browser accesses Trustmed. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience at Trustmed if we cannot recognize you, we want you to be aware that these tools exist.

E-mail Communications:

To help us make e-mails more useful and interesting, Trustmed sends Newsletters and e-mails in HTML format. If you do not want to receive newsletters from us, please adjust your account settings by clicking on the unsubscribing link at the bottom of the e-mail. We will however still send you e-mails to retrieve forgotten passwords, confirm orders, request information about not completing orders, updates on pricing and stock information from items in your wish list and cart, as well as a welcome message when you join us. Invoices are sent via e-mail and by using Trustmed you agree to receive invoices in electronic format via e-mail as per SARS requirements.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as automatic login and permanent shopping carts for storage of items in your Shopping Cart between visits.

Does Trustmed Share the Information It Receives?

Information about our customers is an important part of our business, and Trustmed will not sell this information to others. Your details will not be shared with any third party whatsoever without your prior consent.

Business Transfers:

As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that Trustmed, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of Trustmed and Others:

Trustmed is committed to protecting our customers’ personal information and will only process information in accordance with the applicable data protection legislation. In keeping with this commitment, Trustmed will only process personal information in accordance with the provisions of POPIA and other applicable data protection legislation. Should you wish for your information to be removed from our information systems, an e-mail can be sent to [email protected] wherein upon verification our personal will be permanently removed from our information system.

How Secure Is Information About Me?

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

What Information Can I Access?

Trustmed gives you access to your account information for the limited purpose of viewing and, in certain cases, updating that information.

Conditions of Use, Notices, and Revisions

If you choose to visit Trustmed, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of South Africa. If you have any concerns about privacy at Trustmed, please send us a thorough description to [email protected], and we will try to resolve it. Our business changes constantly. This Notice and the Conditions of Use will change also, and the use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions unless you have instructed us not to, but you should check our Web site frequently to see recent changes.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; cookie number; and products you viewed or searched for.

 

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